Service Centers
Klöckner’s 2020 Results Suffer from Pandemic
Written by Tim Triplett
March 11, 2021
The adverse effects on markets resulting from the COVID-19 pandemic led to a 19% decline in Klöckner & Co.’s sales in fiscal year 2020, to about 5.1 billion euros or $6.1 billion U.S., the company reported Wednesday. One of the largest steel distributors in Europe and North America, Klöckner reported a net loss of 114 million euros or $136.7 million.
“Every crisis is also an opportunity. So we do not look back over the past year with a solely negative perspective,” said Klöckner CEO Gisbert Rühl. “With the Surtsey project launched immediately after the onset of the pandemic, we gave an additional boost to our digital transformation. The resulting positive effects are now becoming increasingly visible and will lead, together with the growing demand and the high price level, to a considerably improved income in the current year.”
Klöckner is pursuing a digital strategy, employing the latest technology to streamline sales and achieve greater efficiencies. Digital sales increased to 45% in the fourth quarter, up from 32% in the same quarter the prior year, the company said.
A significant contribution to this increase came from Kloeckner Assistant, an AI-driven software application for automated processing of quote requests and orders. With Kloeckner Assistant, the company said it is well on track to generate over 60% of group sales via digital channels in 2022.
Growth of the XOM Materials open industry platform has accelerated considerably, the company added. Gross merchandise volume (GMV)—the value of all the products sold on the platform—increased in 2020 by a factor of 13 to over 140 million euros or $167.7 million U.S. One key factor in this rapid growth was the XOM Materials eProcurement tool, which makes it easy for buyers to compare offers containing multiple items and featuring different terms and conditions. Since the beginning of the year, the eProcurement tool has also been available in the U.S. and Brazil. The group expects a continuation of the dynamic growth and a GMV of over 1 billion euros or $1.2 billion U.S. this year.
The company’s efforts to digitize the business actually got a boost from the pandemic, Ruhl said. “Corona has clearly shown that many things were suddenly possible and were much faster to be implemented than in the past. Digitizing the whole value chain is key going forward.”
Tim Triplett
Read more from Tim TriplettLatest in Service Centers
Miami Valley Steel Service announces personnel changes
The Piqua, Ohio-based service center announced the retirement of its CFO and other personnel changes.
October service center shipments and inventories report
Flat rolled = 63.4 shipping days of supply Plate = 52.4 shipping days of supply Flat rolled shipments and inventories Flat-rolled steel supply at US service centers remains seasonally high. October inventories increased after edging lower in September – a dynamic driven largely by disappointing demand. October’s report reflects lower demand and stable lead times […]
Russel Metals to acquire Tampa Bay Steel
Tampa Bay Steel, a Florida-based steel distributer and metal processer, generated average annual revenues of about US$115 million
Friedman swings to loss amid ‘challenging’ market
Friedman Industries swung to a loss in its fiscal second quarter ended Sept. 30 amid “challenging” business conditions.
Worthington Steel taps Larivey as flat-rolled steel president
Worthington Steel has named Cliff Larivey as the company’s president of flat-rolled steel processing, effective Dec. 1. He will replace Jeff Klingler, who had been performing the role for the past year.